Back to base monitoring 24/7 for Residentual customers 12 months

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Back to base monitoring 24/7 for Residentual customers Save 10% off your new security alarm installation when connection to a Back to Base 12 month contract.
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  • Postage via Australia Post E-Parcel Track and Trace Signed Delivery

Annual Fee

Back to base monitoring 24/7 for Residentual customers Secure your business with our 24 hour monitored control room.

Connection of your alarm system to monitoring?

CTC Communications security technicians connects a PSTN telephone line, to your alarm system. this enables your alarm system to send signals to our control room monitoring call centre. Our operators can see and identify each signal coming through and can then take action by calling key holders, a patrol response or the police. Operators monitor when the alarm is being armed and disarmed, indicating open and close times of your business. Reports sent daily to CTC Communications clearly identify any issues or faults with your alarm and we can rectify these before issues arise with your alarm system not working.

A reliable alarm system, secured provides peace of mind for your home or business

 The Value of Having a Monitored Alarm system ?

False alarm from alarm system are quite common we are all used to hearing, and often ignoring, the sounds of sirens and the alarm bells from buildings and vehicles. For this reason customers rely on CTC Communications alarm monitoring services so they can be assured that someone will respond to their alarm system emergency.



Test Reports

 You can opt to have your alarm system send test reports Daily or Weekly.

You alarm system calls our 13 number to the control room to monitor the system is still in working order and a signal is sent to the control room.

Have your open/close reports emailed to you, to identify which users are turning your alarm system on and off.



Know when your alarm system battery is failing.

Identify potential faults before they occur

CTC Communications control room will identify when your alarm system battery is going flat, we recommend you changing your battery every 2 years and this will prevent your alarm siren failing in the event of a power outage.



Cost of Patrol Visits vary from State to State the average visit is $80.00.


Are you looking to have a new alarm system installed, why not connect back to base at the same time and receive a 10% discount off your alarm installation.

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  • Goods are sent via Australia Post registered post E Parcel, signed track and trace.
  • Postage is calculated on the weighted shipping of your item to your postcode destination, for alarm systems we take into account the packaging of the item.
  • No goods are dispatched on weekends or public holidays.
  • For companies in Sydney we utilise our local courier service Couriers Please.
  • Track and trace will be uploaded to your order on our E-Commerce system, please ensure your mobile and emails are entered as you will receive an automated tracking through Australia Post.
  • Please note, we do not guarantee that Express Post is always available for next day delivery as items sell out quickly and all parts may not be in for shipping that day.
  • Australia Post picks up from our office is at 2:30pm weekdays, orders placed after 2:30pm that day will not be in the post until the following day.
  • We delivery to PO Boxes and Parcel Lockers but ideally work addresses are more suitable for signed delivery.
  • We are not responsible for Australia Post transit times as they do vary depending upon your destination.
  • Please note some regions do not have an Express Post guarantee for next day delivery.
  • Please ensure all your address details are entered correctly into our system as they are auto generated into our E-parcel account.
  • If you require this parcel urgently please call our office on 1300 552 282 to ensure all items are in stock prior to purchasing.
  • Pick up is available at our Jamisontown showroom, Unit 25, 46-48 Abel St, Jamisontown NSW, 2750.
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