G’day CTC Communications Sales,
This is just a quick email to acknowledge the efforts of Shona in locating a piece of equipment for me that was not in stock.
Instead of simply telling me there would be an 8 week wait she tracked down the equipment from a supplier and got it…
I received my phone this morning, so quick!
Thank you again!
Thanks for the great service throughout the process and a great job. We will recommend you in the future.
I have received and installed the keypad, all good.! Have posted NX board back to you yesterday afternoon. I would like to say thank you for all you help, it's been a pleasure to deal with you probably the best customer service i've experienced in quite some time.
I am just writing to let you know what a great experience I have had with your company because of this staff member. She was extremely friendly, helpful and made the process so effortless on my behalf (which is rare these days). I just thought you should know.
Hi Shona received unit today, thanks for the great service.
After reasearching thie bosch 16 plus system extensively i am very happy that i choose this system. CTC communications website had a huge amount of information available on the system and was very easy to use and i liked that you could easily configure the system to suit individual needs.…
Phoned the office to get some further information and was plesently suprised by the friendly and helpeful staff member. Will definetlly buy from the company again. (Posted on 1/02/13)
Thanks, you have been most helpful. I was very happy with our alarm and the whole process - so we will highly recomment CTC.
I would like to express my appreciation for your assistance in dealing with my alarm enquiry. What was most impressive was your commitment to help resulting in the eventual positive outcome. Great customer service!
Thanks again for such efficient service which is very much appreciated.
Just to let you know that I have completed the form for the 2012 Penrith City Local Business Awards and will post it today.
Good luck, and thank you for your customer service.
Thank you kindly
Lemac Australia Group
Thank you so much for your help.
Out of the enquiries I made to businesses in your field – your team was the only one to bother responding to me.
Even though it’s a small job/request for your company, I’m glad you were willing to take the time to help me out.
thank you for the fantastic service from sales to install. both shona & sean were of great help from start to finish.
i will be recommending your company to neighbours, family and friends.
Recently we purchased a bundle of Bosch fobs for our system, many thanks for your excellent service they are working perfectly.
Thank you……………great service…..!!
I have been dealing with CTC communications for a few years, and found them to be consistently helpful with pre-sales queries, very fast deliveries and have had no problems at all.
System received and in good order.
Thank you and your team for the swift processing, and the 'little extras'.
Thanks Susan, appreciated, I can see why your business wins awards,the customer service both on site and off is great.
Purchased this from CTC Communications and received it the next day. Installed that afternoon. Very Happy
product arrived at our offices at the speed of light!!
CTC are the BEST!! BSB
Have bought Bosch systems from CTC and always found their products and support fantastic, 2nd to none in terms of delivery, quality and technical help
The alarm turned up yesterday afternoon so very quick delivery. Also thanks for all of you help it has been very appreciated. I will look forward to dealing with you again.
The service that you personally provide and the professionalism of your company reps is outstanding - thank you so much .
Thank you for your prompt response both in sending the item yesterday and in getting back to me about the manual – what a refreshing change – not often these days that organisations respond to customers promptly and precisely and they should be commended when they do!!
Thank-you for your assistance and competitive price on the Samsung dome cameras.
I will not hesitate to buy from CTC communications again - I'm very happy with the service you provided.
What I also liked was that the website was very easy to use and navigate. Products were clearly displayed with pictures…
Thank you for the very promt delivery of my Solution 16 Plus - your service is as good as I have heard.
CTC Communications is the Most Outstanding Service & Trade Business in Penrith Area
Voted by our customers 2010 at the Penrith Local Business Awards
I would not hesitate to recommend your business to my workmates, family and friends
It is refreshing to deal with a business where every employee is committed to providing excellent customer service.
Several weeks ago I was in the market for a home alarm system and came across your website. After looking through the website which I have to say was an ease to use and answered all my questions. I decided to attend your Penrith Store for some further questions. …
Thanks again for you assistance. Very impressed with CTC's efficiency and your customer service.
To Whom it may concern,
Would like to just say a big thanks to the CTC team.
They took care of installing our new server, Panasonic Phone system and workstations in our office.
They took care of all our office mobiles, Gateway units, Myob and Printers.
Everything is interconnected and our…
Would like to thank the team at CTC Communications on setting up our Call Centre and software for out site.
They provided a turn key solution for Power, Data, Comms and PC hardware.
They provide an excellent service and we would recommend them to anyone.
Just want to thank CTC Communications for setting up our Telecommunications and data network.
We are now able to communicate between two offices for Free and share data.
CTC setup all our Mac network and Samsung Pabx.
We would recommend their services to anyone.
'I would absolutely love to mention CTC Communications so everyone knows how brilliant they are! We met them through the Chamber (at the Little and Rabie evening) and they installed a new phone system for us - they have been absolutely unbelievable, the service is just phenomenal - I cannot…