CTC Communications Frequently Asked Questions
Find answers to common questions about ordering from CTC Communications, including shipping, delivery times, carriers, returns and our Seven Hills office location.
CTC Communications supplies security products Australia-wide, including CCTV, alarm systems, intercoms, access control products and security accessories.
Do you ship overseas?
No, CTC Communications currently ships within Australia only.
Shipping costs are calculated at checkout and may vary depending on your delivery location, product size and selected shipping method.
How long will it take to receive my order?
Delivery times depend on your location and the products ordered. Most orders are processed within 5–7 business days.
Delivery details and tracking information, where available, will be provided in your order confirmation or shipping email.
What shipping carriers do you use?
We use a range of major carriers and local courier partners to deliver orders across Australia.
Available delivery options may be shown during checkout, depending on your address and the items in your cart.
Can I return my product?
We want customers to be happy with their purchase. If you need to return a product, please contact our team directly so we can guide you through the returns process.
Returns may be subject to product condition, warranty terms and our store return policy. Please email us with your order details so we can assist.
Where is your office located?
CTC Communications is located at:
Unit 31/1 Prime Drive
Seven Hills NSW 2147
Australia
Need More Help?
If you have a question about a product, order, installation or delivery, please contact the CTC Communications team for assistance.
Email: [email protected]
