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Frequently Asked Questions Hikvision Surveillance Cameras

Hikvision is a leading provider of video surveillance products and solutions. They specialise in manufacturing a wide range of surveillance cameras, network video recorders, software, and other security products.

Hikvision offers a variety of surveillance cameras including dome cameras, bullet cameras, PTZ (Pan-Tilt-Zoom) turret cameras, fisheye cameras, thermal cameras, and more.

Hikvision cameras are available in various resolutions, ranging from standard definition (SD) to high definition (HD), Full HD (1080p), and even ultra-high definition (UHD) or 4K resolutions.

Resolution of the security cameras is in megapixels.

Hikvision cameras typically offer features such as high-definition video recording, infrared night vision, motion detection, remote access via mobile apps or web browsers, two-way audio communication, and advanced analytics like facial recognition and license plate recognition.

Hikvision Wide Dynamic Range (WDR) technology is a feature found in some Hikvision surveillance cameras that helps to produce clear video images in challenging lighting conditions. Traditional cameras can struggle to capture clear video when there is a large contrast between bright and dark areas in a scene, such as when a person is standing in front of a bright window.

Hikvision WDR technology uses advanced algorithms to combine multiple images taken at different exposure levels, resulting in a final image that is balanced and evenly lit, with details visible in both bright and dark areas. This allows for better visibility and clarity in high-contrast environments and can be particularly useful in scenarios such as entrances and exits, where bright sunlight may be present.

There are different types of WDR technology available in Hikvision cameras, with some models featuring up to 140dB WDR, providing superior image quality even in the most challenging lighting conditions.

Hikvision WDR technology works by capturing multiple images of a scene at different exposure levels and then combining them into a single, balanced image with details visible in both bright and dark areas.

When a Hikvision WDR camera captures a scene, it first takes one image at a normal exposure level, which captures detail in the mid-range of brightness. It then takes a second image at a higher exposure level, which captures details in the brighter areas of the scene, such as a window or a light source. Finally, it takes a third image at a lower exposure level, which captures details in the darker areas of the scene, such as a shadow or a dimly lit corner.

The camera's software then combines the three images into a single image, using advanced algorithms to select the best parts of each image and create a final image with balanced brightness and detail visible in both bright and dark areas. This process allows Hikvision WDR cameras to capture clear, high-quality video in challenging lighting conditions, such as in areas with bright sunlight or strong backlighting.

Hikvision WDR technology can be particularly useful in scenarios such as entrances, exits, or parking lots, where bright sunlight or artificial lighting can cause significant glare or shadowing, making it difficult to capture clear video.

Hikvision's AcuSense technology embeds deep-learning algorithms into select security cameras and video recorders to automatically detect humans and vehicles through real-time video analytics and push instant notifications to users' mobile devices. 

By minimizing false alarms triggered by animals, falling leaves, heavy rain, and other moving objects, AcuSense enables businesses and homeowners to focus security resources on real threats. 

Easy and affordable Artificial Intelligence has come to the mass market and a diverse set of users. Read on to learn more. 

Hikvision DarkFighter technology is an advanced feature found in some Hikvision surveillance cameras that allows them to capture clear, full-color video in very low-light conditions. Traditional cameras may struggle to produce usable images in low-light environments, resulting in grainy, black-and-white footage that is difficult to see.

Hikvision DarkFighter technology uses a combination of advanced sensors and image processing algorithms to enhance the camera's sensitivity to light and capture clear, full-color video in low-light conditions. This technology can be particularly useful in scenarios where there is limited lighting available, such as in parking lots, building entrances, or other outdoor environments.

Hikvision DarkFighter cameras are available in different resolutions, ranging from standard definition up to 4K ultra-high definition, and include additional features such as wide dynamic range (WDR) and infrared (IR) night vision capabilities. They are designed to provide clear, high-quality video in a variety of lighting conditions, making them a popular choice for surveillance applications where lighting conditions can vary throughout the day and night.

Yes, Hikvision offers surveillance cameras suitable for both indoor and outdoor surveillance. Outdoor cameras are typically weatherproof and built to withstand harsh environmental conditions such as rain, snow, and extreme temperatures.

Cameras feature an IP rating, which establishes their weatherproof rating.

IK10 is a rating system used to measure the degree of protection provided by an enclosure or housing for electronic devices, including surveillance cameras. The IK rating system is an international standard that rates the level of impact resistance of a device, with IK10 being the highest rating available.

An IK10 rating means that the enclosure or housing is able to withstand impacts of up to 20 joules of energy, which is roughly equivalent to the impact of a 5kg mass dropped from a height of 400mm. This rating indicates that the device is highly resistant to physical tampering, vandalism, and other types of impacts.

For surveillance cameras, an IK10 rating means that the camera is protected by a strong and durable housing that can withstand significant physical force and impact without being damaged. This can be particularly useful in scenarios where the camera may be at risk of vandalism or tampering, such as in public spaces or high-traffic areas.

Overall, an IK10 rating provides an added layer of protection and durability to a surveillance camera, helping to ensure that it is able to function effectively and provide reliable video footage in a variety of challenging environments.

Yes, Hikvision offers cloud storage solutions for storing video footage securely in the cloud. This allows users to access their recordings from anywhere without the need for on-site storage devices.

Hikvision IP cameras can be accessed remotely using Hik-Connect or iVMS-4500 mobile apps, or through a web browser. This allows users to view live or recorded footage from anywhere with an internet connection, using a smartphone, tablet, or computer.

Hikvision cameras support industry-standard protocols such as ONVIF, making them compatible with a wide range of third-party devices and software systems including NVRs (Network Video Recorders), VMS (Video Management Software), and home automation systems.

Hikvision offers a warranty on their products, typically ranging from one to three years depending on the product type. They also provide technical support and customer service to assist with installation, troubleshooting, and any other inquiries or issues that may arise.

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