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DSC Security Alarm Systems | Frequently Asked Questions

The DSC Neo Power Series is a line of security products designed for residential and commercial use. It includes control panels, keypads, sensors, and other peripherals to provide comprehensive security solutions.

The Neo Power Series offers advanced security features such as flexible zone configurations, wireless connectivity, integration with home automation systems, remote access and control via smartphone apps, and support for a wide range of sensors and peripherals.

Yes, the Neo Power Series is backward compatible with many existing DSC sensors and peripherals, allowing for easy upgrades and expansions of existing security systems.

Yes, the Neo Power Series supports wireless communication protocols such as Wi-Fi, Z-Wave, and PowerG, providing flexibility in installation and connectivity options.

Yes, the Neo Power Series can be monitored and controlled remotely via smartphone apps or web interfaces, allowing users to arm/disarm the system, receive alerts, and view system status from anywhere with an internet connection.

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PowerG is a wireless communication protocol developed by DSC, offering long-range communication, high encryption levels, and robust reliability, making it suitable for commercial and high-security applications. It enhances the performance and security of the Neo Power Series systems.

The Neo Power Series supports a wide range of expansion modules, including additional zones, keypads, sirens, and communication modules, allowing users to customize and expand their systems according to their specific needs.

While professional installation is recommended for optimal performance and reliability, the Neo Power Series is designed for easy installation and configuration, making it suitable for both professional installers and DIY enthusiasts.

For installation in the Sydney Metro area, why not request a quote or call us on 1300 552 282.

Yes, the Neo Power Series supports integration with popular home automation platforms such as Alarm.com and Control4, allowing users to control their security systems along with other smart home devices from a single interface.

DSC typically provides a limited warranty on their products, covering manufacturing defects and malfunctions.

  • DSC security products are covered by a 2 year Manufacturer Warranty.
  • Exclusion are labour for installed by others.
  • CTC Communications provides a 1 year warranty on labour when the security product is installed by our Team.
  • Freight Cost is excluded from Warranty, unless the product is dead upon arrival.

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