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Intercom Systems FAQ's

Frequently Asked Questions | Intercom Systems

Yes you can, if you purchase an intercom with Smartphone enabled.

These advanced intercom systems allow you to monitor and communicate through your intercom door station directly from your smartphone.

Only available on Selected models.

Check out our Smartphone intercom kits.

Yes we provide a range of intercoms with CCTV integration, where you are able to view your intercom door station through your CCTV app. Only available on certain Models.

Check out our collection.

Our wireless intercom kits are available with DIY installation.

All other intercoms require installation via a licenced electrician.

CTC Communications can provide an intercom installation service, Sydney Wide.

Request an intercom installation quote, Sydney Wide.

Answer richtext

  1. Enhanced Security: One of the primary reasons homeowners opt for intercom systems is to bolster their security. These systems allow you to verify the identity of visitors before granting them access to your home. Whether it's a delivery person, a repair technician, or simply a friend or family member, you can safely communicate and confirm their identity without having to open the door.
  2. Convenient Communication: Intercom systems provide a convenient way for family members to communicate with each other throughout the house. Instead of shouting across rooms or running up and down stairs, you can simply press a button and talk through the intercom. This is especially useful in larger homes where communication can be challenging.
  3. Access Control: Home intercom systems often come with access control features, allowing you to remotely grant or deny access to your property. This is particularly beneficial if you have a gated entry or want to manage access to specific areas within your home, such as a home office or private quarters.
  4. Monitor Front Door Activity: Modern intercom systems are equipped with video capabilities, enabling you to see who is at your front door. This feature is especially valuable for screening unexpected visitors or monitoring package deliveries when you're not at home. Some systems even allow you to capture images or video footage for future reference.
  5. Deterrence Factor: The mere presence of an intercom system can act as a deterrent to potential intruders. When burglars see that your home has an intercom system, they may think twice before attempting a break-in, knowing that their presence will be easily detected and recorded.
  6. Home Automation Integration: Many home intercom systems can integrate with your home automation setup, allowing you to control other smart devices in your home. You can use voice commands to adjust the thermostat, turn on lights, or even lock/unlock doors, making your home smarter and more efficient. 
  7. Surveillance Solution- Many brands such a HiLookHikvision and Dahua can integrate surveillance camera viewing into your intercom system.
  8. Peace of Mind: Knowing that you can communicate with family members, monitor your property, and control access to your home provides a sense of security and peace of mind. Whether you're away for the weekend or simply relaxing in your backyard, you'll have the assurance that you can stay connected to your home.

The Aiphone AI-WL-11 is a wireless home video intercom system with 1.9 GHz band frequency. This system is practical and easy to install as it does not require any wiring which cuts down installation time. It has a 100m wireless distance provided there are no obstructions, meaning you can take it anywhere around the area.

Freakishly Reliable

Aiphone is proud to be a rare, two-time winner of the prestigious Deming Prize for quality management and manufacturing processes. Our ISO Certified process and rigorous standards result in some of the most reliable products in the industry. Aiphone products routinely last for years, only being replaced when the application outgrows the system capacity.

What is the Voice Changer Feature?

The one touch voice changer in the Panasonic intercom gives an extra layer of security to your home.

By being able to disguise one's voice, it gives the homeowner the unique safety feature of changing a female voice to a male voice. The voice heard at the main door station will be male.

This feature is also great if children are left unattended at home and need to screen callers to the door, or a female at home.

This function can be activated with one touch during an incoming call using the main extension intercom monitor.

Picture memory intercoms, store images of the door station on the internal monitor, they can add an additional layer of security to your home.

Often intruders check to see if you are home by pressing the doorbell intercom.

Wired intercom systems will continue to work without internet access.

Wireless systems that rely on Wi-Fi may have limited functionality without an internet connection, though some features like direct communication between units may still work.

First, check the power supply and connections.

For wireless systems, ensure your Wi-Fi is functioning correctly. Refer to the user manual for troubleshooting tips or contact customer support for assistance.

Security varies by system. Look for systems with encrypted communication, secure login credentials, and regular firmware updates to protect against hacking.

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